IT Support
Support Contracts, Business to Business IT Support for Telford, Shropshire and the West Midlands

Support Contracts monthly subscription or Pay AS You Go. IT Support when you need it, how you need it, where you need it. Our comprehensive range of managed support plans and pay as you go services are tailored to meet your needs for all sizes of business and all levels of expertise. We can be your outsourced IT department or support your own in house IT team.

Contact the UK ICT team for more information or a callback

IT Support

Get the right options for your business

Support Contracts

We can minimise your IT downtime and keep your business moving with UK ICT’s Solutions: Our services offer a dedicated UK help-desk, providing crucial support, which rapidly resolves 90% of support requests remotely, minimising disruption for you and your staff.  We understand that once your IT network is down so is your business, so we offer a guaranteed first response to your issue, with our average of under 20 minutes. Free your business from restrictive long-term contracts and benefit from a flexible, monthly rolling support contract.

Options include reactive or proactive support through Cloud, virtual and on-premise attendance, empowering you to maximise the benefits of your IT infrastructure and leaving you free to concentrate on running the business.  Or, for game-changing IT, we offer full consultancy to help you reduce your operating costs by creating productive work flows.

Whatever option you choose, with a UK ICT contract, you’ll have a virtual IT department, on stand-by 24/7.


We understand that not everyone needs or wants to commit to a contract, so if you want to manage payment for IT support at the point of supply, then pay-as-you-go is for you. This reactive service is simply activated by phone or email (much in the same way as with a contract) direct to our dedicated UK helpdesk.  This provides crucial support which rapidly resolves 90% of requests remotely.  All other UK ICT services are available if you choose Pay-as-you-go.  There is a premium for this approach, but it offers ultimate flexibility and freedom.

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  • UK Call Centre
  • Remote and On Premise Technicians
  • Hardware, Internet, Networking, Desk top  Broadband, Servers, Microsoft Cloud: on contract and pay as you go
  • Software –  Business Process, Accounts and Payroll Solutions On-Premise and Cloud based. Design, Implementation, enablement and training

Contact the UK ICT team for more information or a callback