IT Support
Support Contracts, Business to Business IT Support for Telford, Shrewsbury, Shropshire and the West Midlands

Support Contracts monthly subscription or Pay AS You Go. IT Support when you need it, how you need it, where you need it. Our comprehensive range of managed support plans and pay as you go services are tailored to meet your needs for all sizes of business and all levels of expertise. We can be your outsourced IT department or support your own in house IT team.

Contact the UK ICT team for more information or a callback

IT Support

Get the right ICT options for your business

Support Contracts

We can minimise your IT downtime and keep your business moving with UK ICT’s support services solutions. A dedicated UK help-desk, providing crucial support rapidly resolves 90% of requests quickly and remotely, minimising disruption for you and your staff.  

UK ICT understands that once your IT network is down so is your business, so we offer a guaranteed first response to your issue, with our average of under 20 minutes. Free your business from restrictive long-term contracts and benefit from a flexible, monthly rolling ICT support services contract.

Options include reactive or proactive support through cloud, virtual and on-premise attendance, empowering you to maximise the benefits of your ICT infrastructure and leaving you free to concentrate on running the business. 

For game-changing ICT, we offer full consultancy to help you reduce your operating costs by creating productive work flows.

Whatever option you choose, a UK ICT contract will give you a virtual IT department, on stand-by 24/7.

Pay-as-you-go 

We understand that not everyone needs or wants to commit to a contract. If you want to manage payment for IT support at the point of supply, then pay-as-you-go is for you. This reactive service is simply activated by phone or email (much in the same way as with a contract) direct to our dedicated UK helpdesk.  Providing crucial support which rapidly resolves 90% of requests remotely.  

All other UK ICT services are available when you choose Pay-as-you-go. There is a premium for this approach, but it offers ultimate flexibility and freedom.

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  • UK call centre
  • Friendly staff
  • Remote and on-premise technicians
  • Hardware, computer equipment and peripherals
  • Internet, networking, desktop, broadband, servers, Microsoft 365
  • ICT support on contract and pay as you go
  • Software –  business process, accounts and payroll solutions: Cloud and on-premise
  • Design, implementation, enablement and training

Contact the UK ICT team for more information or a callback